We are always looking for people who have a passion for lifetime fitness, who enjoy serving others, and who are capable of providing consistently superior customer service. We work hard and we play hard, so while this is a fun and rewarding place to work, there are demands that go along with a position here, so we tend to be selective. After all, we want good people to join us, stay with us, and grow with us. At Fleet Feet we spend a long time training you, so we don't like short-term commitment, and we don't have summer jobs.
Are you right for us? Are we right for you? Test yourself with these questions:
Are you passionate about running and fitness? Our guests expect us to identify with their goals and aspirations. Expect to chat with them about races you've done, injuries you've had, and how great running is.
Do you have a sales sense? Our guests appreciate learning about our products, from shoe technology to the importance of carrying a hydration pack. You should be comfortable (even passionate and excited!) about suggesting items people might enjoy.
Are you good at switching gears? When traffic slows, you will find yourself busy with stocking, cleaning, and more. But when somebody walks in the door, your focus has to switch 100% to friendly service, even if you are behind in your other tasks.
Can you stay calm and friendly under pressure? Imagine providing superior service to two guests at the same time while two more are waiting. They all want the same level of attention and care, they want it in a timely fashion and they want you to be friendly and appreciative. Things can get very busy here and there is always something to be done. Expect a fast pace.
Are you a team player? Fleet Feet is like a family and we work closely with each other, sometimes under stress or with other things on our minds. But no matter what's going on in your week, your team members will be counting on you to be here when your shift starts. We all depend on each other and support each other. You need to be respectful and patient, and you need to pull your own weight.
Are you willing to learn? People know us as the FIT experts. "FIT" does not just refer to shoes but to all of our products and services. You'll need to make an effort to get educated about our products, so that you can deliver the level of service our guests have come to expect. We'll help you, but it will be up to you to ask questions and take the time to learn.
Do you sweat the small stuff? It's the thoughtful little touches that make a "specialty" store special, like remembering a guest's name and what type of shoe they wear. Going the extra mile for a guest by staying open late or rush shipping them a pair of socks before a big race is what sets us apart from your average chain store. Fun little extras go a long way and will make your job worth the effort.
Are you patient and willing to serve people? We expect team members to exhibit a warm, welcoming attitude towards guests - to smile and greet them as soon as they walk in, to make conversation with all kinds of people, to serve their needs, to take time with them. If you feel shy or awkward about talking with strangers or if you are not willing to serve guests you might not like it here.
Do you like feet? You are going to get up close and personal with lots of feet. Can you do that?
Are you available on weekends? In this business, weekends are an important time so you must be available to work when needed.
Do you want to move up and become a manager? There are challenging and lucrative careers to be had in the retail business. We are a growing business in a growing market. Can you stay the course and grow with us?
If you answered "yes" to these questions, please email firstname.lastname@example.org and include contact information, days and hours of availability, previous work experience, and a brief explanation why you picked us. If you have a resume, send that too.